Dear Laura,

I'm sorry you haven't received an issue in the mail yet. To make sure we have your right address and that we've sent an issue, please call our customer service number at 1-800-381-4743, or email us at info@newmoon.com

Dear Listen,

We take everything that you girls say into consideration to make the Web site better! We all wish that fixes and changes to the Web site could happen really fast, but it takes a lot of work for our designers to change things on the Web site. I promise you that we do listen, and we really love feedback--because we know things still need to be improved on the Web site. Please continue to have patience because we really appreciate and enjoy your participation at New Moon Girls!

Dear UUGGHH!!!!!!,

You should be getting the Jan/Feb 2009 issue within the next week! If you're really worried about it, please email us at feedback@newmoongirls.com

Dear Madison,

Thanks! Yes I do have a room--you can visit me if you can find me! I've left a few responses to messages in different message boards!

Dear Posie,

It might depend what internet browser you are working from and if you are working from a Mac or PC. Also, if you are copy and pasting in from a word document, this might change things also. Keep trying--good luck!

Dear Cookie,

This is a great idea! In fact, we're working on an upgrade to the site that features new members on the frontpage. Thanks so much for wanting to make new members feel welcome!

Dear Cookie,

Hi Cookie, We're in the process of updating these. Keep watching for them :-) Love, Luna

Dear Cookie,

Many of the GEB girls are active on NewMoonGirls.com, but some of them haven't set up their rooms yet. That's most likely what happened with Bria's room, but we'll double check with her to make sure! Thanks for reporting this.

Dear Genevieve,

We just posted all the newest "Ask a Girl" letters; you should find what you're looking for there now!

Dear Ally,

To visit another girl's room, simply click on her name or Luna Tick any time she posts a letter, comment, or creative work, or any time she leaves a sticker on your wall. Have fun!

Dear Kendall,

Check to make sure the photo you'd like to upload is a jpg or a gif. Then, follow the steps listed when through "My Stuff" to upload it. If you're still having technical troubles, email feedback@newmoongirlmedia.com with the errors you're seeing when you upload photos. I can't wait to see your pictures!

Dear Jenna,

Hi Jenna, Do you mean, the New Moon Girls website? If that's what you're asking... the website is about YOU. We're a safe way for girls to express themselves and talk to other girls. New Moon wants to be a place where you can share, explore, learn and have fun! Soon we'll carry all of our magazine content online plus additional features and interactive activities. I don't want to spill the beans yet... but look for the website to be continually improving. Welcome, Jenna! Love, Luna An

Dear Posie,

Hi Posie, Page views is a great idea -- thanks for the suggestion. As far as personal info goes, it's important not to share anything that might identify you. That's for safety reasons -- we're committed to making New Moon a really safe place. So don't share things like your last name, town, name of your school. I hope that helps! Thank you very much for the compliment! And please let me know what we can do to make New Moon even better for you. I want to know what YOU want to see. We always mail the January/February issue a little bit later because so many parents give New Moon as a holiday gift and we don't want to spoil the surprise :-) Love, Luna

Dear Melissa,

Hi Melissa, Those are great ideas and I'm glad you & I are on the same wave length! The New Moon Girls website is working on adding some more quizzes. I don't know if we'll have as many in the magazine because space is more limited... but never say never! Thanks for writing. Love, Luna

Dear Melissa,

Hi Melissa, I appreciate you taking the time to tell me about this again. Your timing is great because we are working on that issue right now! With the 25 Beautiful Girls, we do want them to toot their own horn a little bit, because it seems like girls aren't always encouraged to talk about how great they are. But I will pay close attention to what you've said as we work on this year's issue. Love, Luna

Dear CAROLINE,

Hi Caroline. Do you mean the content that girls post to the website? If that's what you mean, the adult editors and I have special access to the site that allows us to read, edit, and approve or reject content. The only time we reject content is if it isn't suitable for girls 8-12. Sometimes we have to edit out personal identification. Love, Luna

Dear Priya,

Hi Priya, It can really be hard to feel different! I am sure you are frustrated about the phone situation. One thing to keep in mind is that your parents are trying to protect you. That means that they are doing their best. They would probably admit that they make mistakes at time. If you have a good reason for having a cell phone -- maybe for safety, or so you can keep in touch with them -- try to make your case in a respectful way. You could ask to have one on a trial basis, and let them set the rules about using it. I hope this helps! Love, Luna

Dear Alice,

Hello Alice, We update the site several times every week -- the best place for new content is the feature box on the left near the top. It has lots of changing content! And soon, we'll have more ways for girls to get involved online! I can't say too much yet but it will be coming over the next few months! Love, Luna

Dear Karly,

Hi Karly, I understand how you feel, but I think your mom was trying to protect you and make sure you are safe. Since your friend is the one who introduced you, your mom was just trying to check it out through your friend's mom. Think of it this way -- your mom wanted another opinion, just like sometimes you might ask a friend for an opinion about something that happens to you! You might get a little further with your mom if you try to talk to her calmly about it. If you try to see things her way, she might be able to see things your way too! Love, Luna

Dear Delaney,

This article will show you how to create your own stickers or avatars: http://www.newmoon.com/content/?id=1889&type=1. We can't wait to see what you create!

Dear Abbey,

Any time you post a message to the "Shout Out!" boards, a girl can click on your name or Luna Tic, and it will take her straight to your room!

Dear Niamh,

We've just posted all the newest "Dear Luna" and "Ask a Girl" questions and responses. Be sure to check them out!

Dear Niamh,

Hi Niamh, That means that anyone on the New Moon Girls site can see what you posted. Love, Luna

Dear Niamh,

About 20,000 girls subscribe to New Moon Girls magazine, with more girls joining our community all the time!

Dear Anastasia,

There's no limit to the number of stickers you can have on your stickers page! And to put a poem on New Moon Girls, simply log in, then go to "Your Stuff." Click on "Create Something New" and then select "write a poem." After you've typed your poem into the text box, you can choose to submit it to the Poetry page here at New Moon Girls. If you don't send it to the poetry page, girls can still read it when they visit your room and your stuff.

Dear Marianna,

Hi Marianna, Thanks for your suggestion! We are always looking for ways to improve New Moon Girls. I'll think about your idea. Love, Luna

Dear Isabel,

Dear Isabel, When I hear girls like YOU say that New Moon is a safe place it makes me so happy! Thanks for sharing your thoughts about dressing up. I agree that sometimes it can be fun to try out new looks and to want to look special... as long as we keep in mind that real beauty comes from the inside :-) Love, Luna

Dear Alexa,

Hi Alexa, Why not post your story online? We do need certain rules for what we publish in the magazine, but if you post it online, girls will see it too! Love, Luna

Dear JULIA,

When you hit "reply," you'll see the messages in the discussion below the text box for your response. Each message has a button that says "quote" at the top of it. Click the "quote" button for the message you want to reply to, and it will pop into your text box as a quote, so it will show up gray when you submit your post. Hope this helps!

Dear Sybil,

Dear Sybil, As long as the photos are personal ones and in good taste, sure! Love, Luna

Dear Niamh,

Dear Niamh, New Moon loves girls and we love boys too! We want all girls to feel free to express themselves here, because sometimes this is the safest place to do that. We do feel that boys are equal to girls but we also know that not all boys think girls are equal to them! Love, Luna

Dear Maria,

Hello Maria, It's common dor girls just starting their period to be irregular. Some girls are irregular a lot even after they've been having their period for awhile! But it never hurts to talk to your mom or an adult you trust, because sometimes there can be a medical reason for not getting your period. And Luna wants you healthy! Love, Luna

Dear TigR,

If you ordered your membership before December 30th, you will receive the January/February 2009 issue of New Moon Girls magazine. If you ordered late in the month, you may receive your Jan/Feb issue in the second mailing, which means it would arrive at the end of January instead of the beginning. But as long as you placed your order before December 30th, you should get it! (If you placed your order after December 30th, your first issue will be the March/April magazine).

Dear Hannah,

Hello Heather, The New Moon magazine is 16! It was founded by Nancy Gruver and her twin daughters, Mavis Gruver and Nia Kelly. Nia and Mavis didn't have a good magazine to read that reflected who girls are inside and gave them a chance to talk about their dreams. New Moon has always had a Girls Editorial Board and the power and decision-making are shared between adults and girls. And the website just launched this fall :-). Love, Luna

Dear Madison,

Thanks for this suggestion! I can definitely understand why you want a completely unique avatar. I've added this to our list for possible changes to NewMoonGirls.com in the future. In the meantime, you CAN submit your own avatars by following the instructions here: http://www.newmoon.com/content/?id=1889&type=1. I can't wait to see your artwork!

Dear Natalie,

Dear Natalie, It's hard when you're in the middle! Have you tried getting them to talk about what the problem is? I would do this when you're all together or you might end up in the middle which is not a fun place to be! You can ask them to be honest but nice. If it doesn't get better after awhile (sometimes it takes time to make changes), you might have to see them separately! If you like both of them, they're both wonderful people... and hopefully they will see this! Love, Luna

Dear Nora,

Hello Nora, Thanks for your suggestions! I don't think we can change to unlimited characters, but maybe you could encourage girls to send 2 emails? Many people like to use abbreviations even if they're not restricted in the length of what they write. I will talk to our editors about your search issue :-( About 80% of what is in the magazine is by girls. We don't have any plans to make the magazine l longer but we DO have plans to keep adding new content and features to the website! Let me know what you'd like to see, or see more of :-) Love, Luna

Dear Laura,

Thanks for reporting this. If your computer has a slow connection, the delay in sending information may be messing up the bottom half of the page. To help us fix this bug, please send an email to feedback@newmoongirls.com and include 1) a detailed description of what's happening -- does the bottom half not show up at all? Does it show up with nonsense characters? Does it appear faded? etc.; 2) the name of each of the browser's you've noticed this on, including the version if you know it (i.e. - version 2.5, version 8.2, etc.). 3) If it's possible to take a screengrab of what's happening, please attach it to your email. Thanks!

Dear Rebecca,

Sometimes a picture doesn't come up if it is still awaiting moderation (or waiting for an editor's approval), or if it's not the correct file type. Pictures that are .jpg or .gif files should upload just fine if they are under 10 MB. Please check back often to see if the girls' photos have been reuploaded -- and continue to report any glitches you think you've found to feedback@newmoongirls.com with a) a description of what happened and when and b) the name of the web browser you're using (internet explorer, firefox, etc.), including the version if you know it (3.0, 4.2, etc.).

Dear Lilly,

Your artwork may be awaiting moderation, meaning that an adult editor hasn't approved it yet. Also, double check to make sure your artwork was either a .jpg or .gif file, as those are the file types that work best on New Moon Girls. Also make sure your photos are under 10 MB in size. If your photo still doesn't show up 24 hours after posting it and you're sure the file size and type were right, try uploading it again. We can't wait to see your pictures!

Dear Genevieve,

You should be receiving your Jan/Feb 2009 issue within the next week!

Dear Sonora,

There are a couple things that could have happened. 1) Your picture may be waiting moderation, meaning an adult editor has to approve it before it shows up; OR your picture may not have been approved because it was copyrighted to someone else; 2) your file type may not have been an accepted file type on NewMoonGirls.com -- double check to make sure all pictures you upload are .gif or .jpg files and that they are under 10 MB in size. If neither 1 nor 2 applied to your photo, try uploading it again. I hope you'll be sharing your photos on NewMoonGirls.com soon!